Ahsay Known Issue: Restore completed with no file restored (restore on Windows for data with folder name containing a trailing space) (3228)

Ahsay Known Issue:

Restore completed with no file restored (restore on Windows for data with folder name containing a trailing space) (3228)

Product Version:

AhsayOBS: Pre-7.3.2.0
OS: Windows

Description:
When performing a restore for data with folder name containing a trailing space on a Windows computer, the process starts and ends with no file restored:

[YYYY/MM/DD hh:mm:ss] [info] Start [ Windows (AhsaySupport), AhsayOBM x.x.x.x ]
[YYYY/MM/DD hh:mm:ss] [info] Downloading restore file list ...
[YYYY/MM/DD hh:mm:ss] [info] Downloading restore file list ... Completed
[YYYY/MM/DD hh:mm:ss] [info] Creating new directory ... "\directory_name_that_contains_a_trailing_space "
[YYYY/MM/DD hh:mm:ss] [info] Downloading ... "\directory_name_that_contains_a_trailing_space \file" (Total x bytes)
[YYYY/MM/DD hh:mm:ss] [info] Restore Completed Successfully

Note:
This issue will files and folder that are within a folder with name containing a trailing space.

Cause:
The corresponding folder (folder name with trailing space) cannot be created on the client computer.  This is a limitation of Windows (NTFS file system - https://support.microsoft.com/en-us/kb/320081).

Resolution:
To workaround the issue, create the corresponding folder with name containing a trailing space on a Linux or Mac OS X computer, to an external hard disk or network shared location.

Perform the restore on the Windows computer, selecting the external hard disk or network shared location as restore destination.