Ahsay Known Issue:
Web restorer applet cannot be loaded for AhsayOBS version 6.27.0.0 (3227)
Product Version:
AhsayOBS: 6.27.0.0
OS: Windows
Description:
The AhsayOBS restorer applet cannot be loaded on a Windows computer & the following error messages are also displayed in the Java console:
java.lang.UnstatisfiedLinkError: no WinUtil32 in java.library.path
Cause:
This is a known issue with AhsayOBS version 6.27.0.0.
Resolution:
To resolve the issue, perform the following steps:
1. Shutdown the AhsayOBS service by:
(Windows) [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Ahsay Offsite Backup Server and Replication Server ]
B. (Linux) Run [ service obsr stop ] or [ ${Install-Home} / bin / shutdown.sh ]
3. Download the patch file by Clicking Here
(Windows) Expand [ obrA.zip ] downloaded to path [ ${Install-Home} \ webapps \ obs \ jsp \ applet \ obr ]
(Linux) Expand [ obrA.zip ] downloaded to path [ ${Install-Home} / webapps / obs / jsp / applet / obr ]
Overwrite the existing file.
3. Startup the AhsayOBS and AhsayRPS service by:
(Windows) [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Ahsay Offsite Backup Server and Replication Server ]
(Linux) Run [ service obsr start ] or [ ${Install-Home} / bin / startup.sh ]
4. Restart the browser afterward, and try loading the AhsayOBS restorer applet again.
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