Ahsay Known Issue:
AhsayOBM Java crash "Java_com_ahsay_ani_util_nix_NixUtil_getLinuxCpuModel" at start of backup job on a Linux machine (3160)
When performing a backup of any type on an Linux computer, the following messages are displayed:
# ./usr/local/obm/bin/RunBackupSet.sh Backupset_Name
Using APP_HOME: : /usr/local/obm
Using BACKUP_SET : Backupset_Name
Using BACKUP_TYPE : FILE
Using SETTING_HOME :
Using DELTA_MODE :
Using DEBUG_MODE : NO-DEBUG
[YYYY/MM/DD hh:mm:ss] Start [ Linux distribution (AhsaySupport), AhsayOBM x.x.x.x ]
# A fatal error has been detected by the Java Runtime Environment:
# SIGSEGV (0xb) at pc=0x00007fbe2c338134, pid=15889, tid=140454705903360
# JRE version: 6.0_23-b05
# Java VM: Java HotSpot(TM) 64-Bit Server VM (19.0-b09 mixed mode linux-amd64 compressed oops)
# Problematic frame:
# C [libNixUtilLinX64.so+0x8387] Java_com_ahsay_ani_util_nix_NixUtil_getLinuxCpuModel+0x38
# An error report file with more information is saved as:
# If you would like to submit a bug report, please visit:
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
This issue can also occur when running other AhsayOBM script files (e.g. Configurator.sh).
AhsayOBM was not able to obtain some of the computer information from the Linux machine. This is a known issue with AhsayOBM version pre-220.127.116.11.
To resolve this problem, patch the AhsayOBM application to version 18.104.22.168 or above.