Ahsay Known Issue:
Scheduler service stopped permanently if AhsayOBS server is offline (setup with AhsayRDR) (3128)
AhsayACB / AhsayOBM: Pre-184.108.40.206
OS: All platforms
For backup environment with AhsayRDR setup, if a member AhsayOBS goes offline (e.g. server maintenance), the scheduler service on all client hosted by that server are stopped permanently.
The service cannot be restarted automatically after the offline AhsayOBS goes back in service.
The following entries can be found in the scheduler debug log:
[YYYY/MM/DD hh:mm:ss][error] The specified account does not exist.
[YYYY/MM/DD hh:mm:ss][info] [BackupSet (backupset_id)] Stop scheduler.
[YYYY/MM/DD hh:mm:ss][info] UserScheduler stopped.
This is a known issue with AhsayOBM / ACB version pre-220.127.116.11.
To resolve the issue, patch the client application to version 18.104.22.168 or above.